Your data, clearly explained.
How we use the information you share with us.
This English version is provided for convenience. If there is any difference between versions, the Spanish version prevails.
This policy explains how we use the data you share when you ask about our CRM, automations and hands-on support. For accounts on crm.activocrm.com and wpp.activocrm.com, and for cookies, also see the web and CRM privacy policy (version 2026-10-30-v2, in Spanish).
Data controller
The controller of the personal data collected through this website is Activo CRM LLC, a limited liability company organized in Wyoming, United States, which operates the ACTIVO CRM service (activocrm.com), with its declared mailing address and principal office at 30 N Gould St #70468, Sheridan, Wyoming 82801, United States. You can contact us at contact@activocrm.com. The formation of the LLC does not automatically transfer contracts and databases of the previous provider; any transition must be communicated and formalized according to those contracts and the law.
Data we collect
Through the contact form we collect the data you provide: name, company, email address, phone number (optional), the selected topic, the content of your message and the record of your consent. Basic technical data is also used temporarily to limit automated submissions.
Purpose of processing
With your consent, we use your data to respond to your request, prepare a proposal, keep in touch with you and send you information related to ACTIVO CRM's services. We do not sell or transfer your data for third parties to use for their own commercial purposes.
Data retention
Messages are stored in the web hosting database. Contact data may also be added to Resend and Hostinger Reach, ACTIVO CRM's email delivery and communications providers. We keep the data for as long as needed to handle your request and any resulting professional relationship, or until you withdraw your consent. Technical information used to limit submissions is kept temporarily.
Your rights
You can withdraw your consent or unsubscribe from communications at any time using the link in each email or by writing to contact@activocrm.com. You can also exercise your rights of access, rectification, erasure, objection, restriction and portability, and file a complaint with the relevant data protection authority.
Data deletion
To ask us to delete your data, including data we receive when you connect your WhatsApp Business or Meta account, email contact@activocrm.com from the address associated with your account with the subject “Delete my data”. We confirm the request and delete the information within a maximum of 30 days, except for data we must keep by law.
Content last updated: October 30, 2026